Aoyama Clothing Online Store [Official Online Store] Thank you for visiting our store.
Display based on the Act on Specified Commercial Transactions
- distributor
- Aoyama Shoji Co., Ltd.
- Operation manager
- Yuichi Kusaka
- Online store name
- “Aoyama Clothes Online Store”
- location
- 〒242-0007
2nd Floor, Building B, 7-12-2 Chuorinkan, Yamato City, Kanagawa Prefecture
Aoyama Shoji Co., Ltd. Logistics Center Yokohama Machida
- contact address
- Phone: 050-3355-6359
メール: e-shopinfo@aoyama-syouji.co.jp*For inquiries regarding the online store, please contact us here
- Selling price
- As stated on each product detail page
*All prices without tax notation include tax.
- Necessary charges other than product price
-
Consumption tax: 10% of product priceShipping fee: 400 yen (tax included) nationwidecash on delivery fee
*If paying by cash on delivery, the following fees will be charged as a cash on delivery fee.The purchase amount
For orders under 10,000 yen (tax included): 330 yen (tax included)
For orders over 10,000 yen (tax included) and under 30,000 yen (tax included): 440 yen (tax included)
For orders over 30,000 yen (tax included) and under 100,000 yen (tax included): 660 yen (tax included)
For orders between 100,000 yen (tax included) and 300,000 yen (tax included): 1,100 yen (tax included)
*Cash on delivery payments over 300,001 yen are not accepted.GMO deferred payment feeThe purchase amount
For orders under 10,000 yen (tax included): 330 yen (tax included)
For orders over 10,000 yen (tax included) and under 30,000 yen (tax included): 440 yen (tax included)
660 yen (tax included) for orders over 30,000 yen (tax included) and 55,000 yen (tax included)
*The maximum amount you can spend is 55,000 yen (tax included). Purchases at other stores will also be counted.Later payment (payday) payment fee
*Payment can be made at a convenience store, account transfer, or bank transfer, but depending on the payment method, the following fees will be charged (only once a month, regardless of the number of uses)・Convenience store (payment fee: up to 390 yen)
・Account transfer (payment fee: 0 yen)
・Bank transfer (payment fee: transfer fee)others
If you wish to have it repaired, the following fees will be charged.
*There are some products for which we cannot accept corrections.Hemming
・Single finish: 880 yen
・Double finish (thread stop): 990 yen
・Double finish (snap fastening): 1,100 yen
・Eight Stop (anti-slip pad for the back of the waist): 880 yen per piece
・Schick (anti-chafing, reinforced fabric): 880 yen each
・Waist: 1,430 yen
- Payment method
-
credit card
(JCB, VISA, MasterCard, Life CARD, UC, AMERICAN EXPRESS, DinersClub)
*Payment will be made as a one-time payment.
*If we suspect unauthorized use, we will cancel your order. Please note.PayPay
This is a cashless payment service provided by PayPay Inc.
Payment can be made via PayPay, allowing you to shop smoothly anytime and anywhere without having to enter credit card information or go through separate payment procedures.
*When using the service, please go to the PayPay app or website and complete the payment procedures.Pay later
Simply enter your email address, mobile phone number, and the 4-digit verification code sent to you via SMS to make your purchase.cash on delivery
*If paying by cash on delivery, a cash on delivery fee will be charged.
*Cannot be used for in-store pickup.Amazon Pay
Payment will be made using the address information and credit card information registered in your Amazon.co.jp account.
- Payment deadline
-
Credit card: Debit date for each credit card company
(Same as Amazon Pay)PayPay: In the case of electronic money, the price will be settled immediately.Pay later:
The usage amount for one month will be determined on the 1st of the following month and will be notified by email and SMS.・Convenience store (payment date: 10th of the following month)
・Account transfer (withdrawal: 12th of the following month)
・Bank transfer (payment date: 10th of the following month)
*If paying by bank transfer, the withdrawal date is the 12th of the following month. However, this does not apply during the year-end and New Year holidays and long holidays.
If the day falls on a financial institution holiday, the payment will be made on the next business day.Cash on delivery: When the product is delivered
- Delivery method
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Delivery company: Yamato Transport Co., Ltd. Japan Post Co., Ltd.
Delivery time: Delivery will be made within 3-7 days after ordering. (If no desired time is specified)- *If you wish to have the item repaired, it will be delivered within 5 to 9 days after placing your order.
- *If you use the expedited shipping service, your order will be shipped the same day at the earliest.
- *In-store pickup is not eligible for the expedited shipping service.
- Returns/Exchanges
-
Return deadline:
If you would like to return or exchange a product, please apply within 8 days after receiving the product, and we will only accept the request if the return is received within 8 days of the application. Please contact us using the method specified by our company.
*Please refer to "Returns and Exchanges" on the User Guide page.Contact information:
e-shopinfo@aoyama-syouji.co.jp- *If the exchange size is not in stock, we may not be able to accept a size exchange.
Please note that in that case, the item will be replaced with a substitute item or refunded.
Please contact us using the method specified by our company. - *Products purchased from the online store cannot be returned or exchanged at Aoyama Clothing stores. Please note.
- *Due to the settlement price, product exchanges are only accepted for products of the same price.
Customer burden for refund/exchange- ・If there is a problem with the product before it is delivered to the customer: Free of charge
- ・If the product is returned or exchanged due to the customer's convenience: Shipping fee (round trip in case of exchange)
- ・Customers are responsible for actual costs such as cash on delivery fees, deferred payment fees, and transfer fees.
- *Please refer to "Returns and Exchanges" on the User Guide page.
Items that cannot be returned:- ・If you have made corrections such as hemming or adding a name when placing your order, or if you have hemmed using hemming tape.
- ・If the product is on sale, such as a lucky bag product or an outlet product, there is a statement on the product page that states that returns cannot be accepted.
- ・In case of partial return of products purchased in a set sale.
- ・If you use the item instead of trying it on for size, or if you send it for washing or cleaning
- ・If the condition of the returned product is significantly different from before shipping.
- ・If there are no accessories such as product tags or delivery details (purchase statements)
- *If the exchange size is not in stock, we may not be able to accept a size exchange.
- About cancellation
-
Cancellations can only be accepted from My Page if the delivery status in your online store order history is "Order Completed".
If the delivery status is "Preparing to ship" or "Shipping completed", we cannot accept cancellations.- *Before completing your order, please be sure to check your order details (product number, size, quantity, payment method, delivery address, contact information, etc.).
- *We cannot accept cancellations (rejection of receipt) if the delivery status is other than "order completed" or after the product has been shipped.
- *Even if the order status is "Order Completed" at the time of confirmation, we may not be able to respond depending on the date and time of the change, the order details, etc.
- *We cannot reissue used coupons.
- About receipts
-
For credit card payments:
We will use the statement issued by your credit card company in place of your receipt.
(Same as Amazon Pay)For PayPay:
We are unable to issue a receipt.In case of deferred payment:
The usage details reflected on the customer screen [MyPaidy] that is automatically registered at the time of payment will be used as a receipt.For cash on delivery payment:
We will use the cash on delivery receipt issued by Yamato Financial Co., Ltd. that comes with the invoice in place of the receipt.
(This is an official receipt according to accounting laws and regulations recognized by the tax office.)For GMO Pay Later:
The "Payment Slip/Receipt" included in the payment slip sent to you by GMO Payment Services, Inc. will serve as your receipt.*If you are a taxable business and would like to receive a qualified invoice, please use the inquiry form to request it.