青山商事 ソーシャルメディアポリシー

Introduction

We at Aoyama Shoji Co., Ltd. (hereinafter referred to as the "Company") aim to build relationships with customers, provide information, and improve the value of our brand through the use of social media.
The Company establishes and abides by the Company's social media policy (hereinafter referred to as the "Policy") regarding the operation and participation of official social media accounts.
This policy is a guideline for us to conduct our social media activities in an appropriate and responsible manner and to build trusting relationships with our stakeholders and users. We develop social media activities based on the following contents.

Purpose and principles of social media participation

Through the use of social media, we aim to build relationships with customers, provide information, and improve brand value. Social media activities are conducted based on the principles of transparency, privacy protection, legal compliance, and appropriate communication.

Things to keep in mind when participating in social media

Privacy and personal information protection

Users' personal information will be strictly protected and will comply with relevant laws and regulations.
We take particular care in handling personal information on social media and only use the information with the user's consent.
When we acquire personal information from users, we will manage it appropriately based on our privacy policy.
http://www.aoyama-syouji.co.jp/privacy/index.html

communication and listening

We will actively and appropriately listen to opinions and feedback from stakeholders and users, and strive to respond promptly. Communication will be transparent and open, and we will build mutual trust with stakeholders and users.

Copyright and intellectual property rights

We respect copyrights and intellectual property rights and strive not to infringe on the rights of others.
When using content on social media, we will obtain appropriate rights and secure licenses.

Respect for trademark rights

We respect the trademark rights of other companies and take care to avoid unauthorized use and confusion of trademarks.
We also follow appropriate guidelines when it comes to using our trademarks and logos.

Prohibition of slander

Slanderous or offensive comments on social media are prohibited.
We strive to communicate fairly and respectfully, and respond appropriately to the opinions of stakeholders and users.

Transparency and accuracy

We value transparency and accuracy of information and avoid false or misleading information.
When providing information on social media, we strive to ensure appropriate fact-checking and accurate expressions.

Compliance with social media guidelines

We will comply with the terms of use of each social media platform and our social media guidelines, and strive to behave in a manner that does not violate public order and morals.
We protect the integrity of our platform by responding quickly to inappropriate content and behavior.

Understanding characteristics on the Internet

We stay on top of social media trends and best practices for continuous improvement and learning.
Optimize your social media strategy with user feedback and insights.

About disclaimer

  1. Although the Company takes every possible measure to ensure the accuracy of the content posted within the Company's official account, the Company shall not be held responsible for any actions taken by users using the information on the Company's account.
  2. The information posted on our official account does not necessarily represent our official announcements or opinions. Please see our website and news releases for official announcements.
  3. Our company assumes no responsibility for the content posted by users (reply, quotation/retransmission, comments, etc.).
  4. Content may be changed or deleted without notice. In addition, the Company shall not be liable for any damages to users resulting from unavailability due to temporary suspension or termination.
  5. The Company shall not be responsible for any damage caused by troubles between users or between users and third parties.
  6. Our official social media accounts are operated by the systems of each social media platform. We cannot answer any questions regarding the system operation status of each social media. Furthermore, we cannot answer any questions regarding the functionality, usage, or technical questions of software provided by third parties.
    If you have any questions regarding our products, please contact our customer service center.
  7. Copyrights related to the posting of comments, etc. belong to the customer who posted them, but by posting them, the customer grants the Company the right to use the posted content free of charge and non-exclusively. You agree not to exercise any copyright, etc. against our company.
  8. Please note that posts and accounts with the following content may be deleted or blocked without prior notice.
  • Content that violates or is likely to violate laws, regulations, etc.
  • Content that slanders specific individuals, organizations, etc.
  • Items aimed at political or religious activities
  • Items that infringe on the intellectual property rights of our company or third parties, such as copyrights, trademark rights, portrait rights, etc.
  • Advertisements, promotions, solicitations, sales activities, and other commercial purposes
  • Discrimination based on race, ideology, creed, etc., or anything that promotes discrimination.
  • Items that violate public order or good morals.
  • Content that is false or untrue, or that promotes mere rumors or rumors.
  • Items that harm privacy, such as identifying, disclosing, or leaking personal information without the consent of the person.
  • Items that impersonate other users, third parties, etc.
  • Harmful programs etc.
  • Inappropriate content including obscene expressions, etc.
  • Contents that modify part or all of the content published by our company
  • Other information that our company deems inappropriate and links containing such content.

About policy changes

This policy aims to ensure that we use social media in an appropriate and responsible manner and to build relationships of trust with our stakeholders and users.

The content of the policy will be reviewed as appropriate in line with changing circumstances and the evolution of the environment.

In addition, each social media service may be terminated without notice.