inquiry
If you have any questions or requests, please feel free to let us know.
Before contacting us
We have summarized the frequently asked questions from our customers in the "Frequently Asked Questions" section.
Please use this before contacting us.
Frequently asked questions about the online store
Frequently asked questions regarding store services
About inquiries by phone or email
online store
Contact us by phone
050-3355-6359
Reception hours: 10:00-17:00
Closed: Sundays, 1/1-1/3
Contact us by email
Customer consultation room
Contact us by phone
084-975-3939
Reception hours: 10:00-17:00
Closed: Sundays, 1/1-1/3
Voice guidance number 1
Store-related, app-related, rental, and member-related inquiries
Voice guidance number 2
Inquiries regarding AOYAMA Card (credit card)
Contact us by email
Inquiries about the online store
Aoyama membership card procedures/inquiries
Inquiries regarding credit cards (AOYAMA Cards)
If you are using a card with various credit functions, please contact us from the Aoyama Capital website.
Procedures for point cards (AOYAMA CLUB cards)
You can make various changes using the form below.
Address changes for AOYAMA CLUB cards that do not have credit functions can also be done at "Fukuno Aoyama" stores nationwide. Please feel free to contact your local store.
Go to store searchContact the store directly
If you are in a hurry, please contact the store directly by phone.