Product reserve service

商品お取り置きサービスについて 商品お取り置きサービスについて

What is a layaway request?

This is a service that allows you to reserve items you find interesting at the Aoyama clothing online store at a store of your choice.

Usage Situation

Usage Situation

With reservation request service
Your problem solved!

Can be specified from today's date
Can be specified from today's date
Check store availability nationwide
You can choose the store you want
全国の店舗からご希望の店舗を選択
You can try on and check the products in person
直接商品を試着・確認

POINT

You might be able to get it at a good price!
We will apply the most advantageous price to you between the in-store sales price or the online price at the time of reservation request.
Complete your purchase at the store
You can check the product carefully before purchasing.
There is no need to pay online in advance, you can pay at the store.

How to use

*Reservation requests can be made after logging in.

  1. STEP1
    On the page of the product you are interested in, click the "Check store inventory" button.
    STEP1Photo
  2. STEP2
    After selecting the color and size, click the "Search with these conditions" button.
    Stores across the country will be displayed, so please select your desired prefecture from "Filter by prefecture".
    STEP2Photo
  3. STEP3
    You will be taken to the Cart screen.
    Clicking the "Reservation" button will display the reservation store and product information.
    Please check the details and click "Set and proceed to confirm your order".
    Please check the details again and click "Confirm Order" to complete your order.
    STEP3写真
  4. please note
    ・The store will contact you separately to let you know whether the item can be reserved or not.This will be confirmed upon contact from the store.
    ・Please note that we may not be able to respond in time for requests outside store business hours or just before your desired visit date and time.
  5. STEP4
    For confirmation, we will send you an email confirming your order request.
    STEP4写真
  6. STEP5

    The store will send you an email confirming your reservation.
    Please check your email before coming to the store.

    • *If we are unable to reserve the item, we will contact you by email.
    • *If you wish to change or cancel your reservation, please contact the store listed in the email by phone.
  7. ご来店

    ご来店イメージ

    You can come to our store to see the actual product and try it on, then make your purchase with confidence.

  • カンタン会員登録
[Notes]
・Web-only products (e.g. suit lucky bags) are not eligible for reservation.
・Please note that if you do not collect your order by closing time on the day of your visit, your order will be automatically cancelled.
・Payment is not required at the time of reservation. Please pay at the store.
・We can only reserve one item number and one size at a time.
・You cannot pay for reserved items and regular orders together. We apologize for the inconvenience, but please place separate orders for each item.
・For items that are out of stock, please choose another store that has the item in stock or use the "store pickup service."

What is a layaway request?

This is a service that allows you to reserve items you find interesting at the Aoyama clothing online store at a store of your choice.

Usage Situation

Usage Situation

With reservation request service
Your problem solved!

Can be specified from today's date
Can be specified from today's date
Check store availability nationwide
You can choose the store you want
全国の店舗からご希望の店舗を選択
You can try on and check the products in person
直接商品を試着・確認

POINT

You might be able to get it at a good price!
We will apply the most advantageous price to you between the in-store sales price or the online price at the time of reservation request.
Complete your purchase at the store
You can check the product carefully before purchasing.
There is no need to pay online in advance, you can pay at the store.

How to useExclusive for WEB members

5 easy steps!

*Reservation requests can be made after logging in.

On the page of the product you are interested in, click the "Check store inventory" button.

After selecting the color and size, click the "Search with these conditions" button.
Stores across the country will be displayed, so please select your desired prefecture from "Filter by prefecture".

You will be taken to the Cart screen.
Clicking the "Reservation" button will display the reservation store and product information.
Please check the details and click "Set and proceed to confirm your order".
Please check the details again and click "Confirm Order" to complete your order.

please note
・The store will contact you separately to let you know whether the item can be reserved or not.This will be confirmed upon contact from the store.
・Please note that we may not be able to respond in time for requests outside store business hours or just before your desired visit date and time.

For confirmation, we will send you an email confirming your order request.

The store will send you an email confirming your reservation.
Please check your email before coming to the store.

*If we are unable to reserve the item, we will contact you by email.
*If you wish to change or cancel your reservation, please contact the store listed in the email by phone.

You can come to our store to see the actual product and try it on, then make your purchase with confidence.

[Notes]
・Web-only products (e.g. suit lucky bags) are not eligible for reservation.
・Please note that if you do not collect your order by closing time on the day of your visit, your order will be automatically cancelled.
・Payment is not required at the time of reservation. Please pay at the store.
・We can only reserve one item number and one size at a time.
・You cannot pay for reserved items and regular orders together. We apologize for the inconvenience, but please place separate orders for each item.
・For items that are out of stock, please choose another store that has the item in stock or use the "store pickup service."
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